Akshat Arora
About Candidate
Software Development Engineer at Amadeus Labs with hands-on experience in building scalable backend systems using C++, Python, and modern cloud tools. He has led initiatives across automation, reporting, and Generative AI, including mentoring teams to build real-time, voice-enabled travel assistants. Passionate about solving complex problems with clean system design, Akshat brings a strong blend of technical depth and innovation-driven mindset.
Location
Education
Work & Experience
Led the backend development of a C++ based dynamic receipt generation module by enhancing the data dictionary and introducing new data fields specifically for receipt generation and integrating additional EDIFACT messages, significantly improving the support for new client calls. Spearheaded C++-based sales reporting module enhancements by adding airline-specific data values and developing a new file format for the US market, streamlining reporting. Mentored interns on a real-time, voice-enabled travel assistant using GPT-4o, LiveKit, and Azure. Combined RAG, APIs, and conversational AI to deliver near-human support for bookings and itinerary changes with minimal latency. Took ownership of multiple critical escalations in C++ modules, including unused ticket reporting, proactively identifying and resolving product gaps to boost client satisfaction and mitigate financial risk. Developed automation scripts that reduced processing time by 90%, significantly improving operational efficiency.
Built a robust system using the MERN stack to automate the creation, testing, and loading of highly customizable layouts Streamlined the development workflow by converting manual steps into automated or semi-automated web services, leading to an 84% boost in speed and performance for layout processing.
